PinnedJayRedesigning the Star Alliance boarding passThe humble paper boarding pass5 min read·Apr 20, 2021----
JayWhy this shoe brand from New Zealand has cracked retailThere is a relatively unheard of shoe brand from New Zealand that’s silently plotting for world domination, and it’s going to succeed, if…4 min read·Jun 1, 2021----
JayAre you consulting-as-a-product?Why having a great core product, loyal customer base, and customers wanting new features is stifling your growth as a product company3 min read·Apr 20, 2021----
JayBuilding Mission Critical ProductsToday I want to discuss something that’s not often talked about — building mission critical software that needs to work perfectly every…8 min read·Jul 21, 2020----
JayWhat makes a good leader in a crisis?You have become a leader at a time of crisis. You must lead your team through it. These are the values you must possess to succeed.3 min read·Apr 11, 2020----
JayinThe StartupYour next Customer can Kill your ProductThe Unicorn Customer with special requirements detracts from your product roadmap and can cause long term, strategic issues.6 min read·Jan 18, 2020----
JayReview: United Airlines Premium PlusIs United Airlines’ new Premium Plus offering worth the hype? I recently flew this product from San Francisco to Auckland. Here’s my take.8 min read·Nov 17, 2019----
JayFlying 180,000 miles more sustainablyIn 2019 alone, I have flown over 180,000 miles. Here’s how I reduce my carbon footprint and try be more sustainable.4 min read·Oct 27, 2019----
JayThe 7 steps you should take to negotiate better.Proposing, negotiating and landing a deal in a commercial setting is one of the most important functions for any executive or officer…5 min read·Aug 29, 2019----
JayPacking the Perfect Carry On Corporate Travel BagCongratulations! You’ve landed a job where the term “high flying” is taken literally, and you’re sent on glamorous assignments across…7 min read·Jun 24, 2019----
