PinnedRedesigning the Star Alliance boarding passThe humble paper boarding passApr 20, 2021Apr 20, 2021
Why this shoe brand from New Zealand has cracked retailThere is a relatively unheard of shoe brand from New Zealand that’s silently plotting for world domination, and it’s going to succeed, if…Jun 1, 2021Jun 1, 2021
Are you consulting-as-a-product?Why having a great core product, loyal customer base, and customers wanting new features is stifling your growth as a product companyApr 20, 2021Apr 20, 2021
Building Mission Critical ProductsToday I want to discuss something that’s not often talked about — building mission critical software that needs to work perfectly every…Jul 21, 2020Jul 21, 2020
What makes a good leader in a crisis?You have become a leader at a time of crisis. You must lead your team through it. These are the values you must possess to succeed.Apr 11, 2020Apr 11, 2020
Published inThe StartupYour next Customer can Kill your ProductThe Unicorn Customer with special requirements detracts from your product roadmap and can cause long term, strategic issues.Jan 18, 2020Jan 18, 2020
Review: United Airlines Premium PlusIs United Airlines’ new Premium Plus offering worth the hype? I recently flew this product from San Francisco to Auckland. Here’s my take.Nov 17, 2019Nov 17, 2019
Flying 180,000 miles more sustainablyIn 2019 alone, I have flown over 180,000 miles. Here’s how I reduce my carbon footprint and try be more sustainable.Oct 27, 2019Oct 27, 2019
The 7 steps you should take to negotiate better.Proposing, negotiating and landing a deal in a commercial setting is one of the most important functions for any executive or officer…Aug 29, 2019Aug 29, 2019
Packing the Perfect Carry On Corporate Travel BagCongratulations! You’ve landed a job where the term “high flying” is taken literally, and you’re sent on glamorous assignments across…Jun 24, 2019Jun 24, 2019
The B2B User StudyAny Product Manager worth the Jira Cards they write on will tell you that listening to customers is the most important part of the job. A…Jun 22, 2019Jun 22, 2019
Your customers are not always rightThe #1 job of a Product Manager is listening to their customers and being their voice internally to help drive internal priorities. But…Jun 19, 2019Jun 19, 2019
Published inThe StartupScale, Sell, Support and Stick — The Factors for Good Product Decisions.One of the main jobs of a Product Manager is to make decisions on features. Let’s talk about Scale, Sell, Support, and Stickiness.Jun 14, 2019Jun 14, 2019
