PinnedJayRedesigning the Star Alliance boarding passThe humble paper boarding passApr 20, 2021Apr 20, 2021
JayWhy this shoe brand from New Zealand has cracked retailThere is a relatively unheard of shoe brand from New Zealand that’s silently plotting for world domination, and it’s going to succeed, if…Jun 1, 2021Jun 1, 2021
JayAre you consulting-as-a-product?Why having a great core product, loyal customer base, and customers wanting new features is stifling your growth as a product companyApr 20, 2021Apr 20, 2021
JayBuilding Mission Critical ProductsToday I want to discuss something that’s not often talked about — building mission critical software that needs to work perfectly every…Jul 21, 2020Jul 21, 2020
JayWhat makes a good leader in a crisis?You have become a leader at a time of crisis. You must lead your team through it. These are the values you must possess to succeed.Apr 11, 2020Apr 11, 2020
JayinThe StartupYour next Customer can Kill your ProductThe Unicorn Customer with special requirements detracts from your product roadmap and can cause long term, strategic issues.Jan 18, 2020Jan 18, 2020
JayReview: United Airlines Premium PlusIs United Airlines’ new Premium Plus offering worth the hype? I recently flew this product from San Francisco to Auckland. Here’s my take.Nov 17, 2019Nov 17, 2019
JayFlying 180,000 miles more sustainablyIn 2019 alone, I have flown over 180,000 miles. Here’s how I reduce my carbon footprint and try be more sustainable.Oct 27, 2019Oct 27, 2019
JayThe 7 steps you should take to negotiate better.Proposing, negotiating and landing a deal in a commercial setting is one of the most important functions for any executive or officer…Aug 29, 2019Aug 29, 2019
JayPacking the Perfect Carry On Corporate Travel BagCongratulations! You’ve landed a job where the term “high flying” is taken literally, and you’re sent on glamorous assignments across…Jun 24, 2019Jun 24, 2019
